Returns & Refunds
Shop with confidence — most items can be returned within 30 days of delivery.
Our 30-day return policy
You may return most items within 30 days of delivery for a refund. To be eligible, the item must be:
- Unused and in the same condition you received it;
- In its original packaging, with all parts, accessories, and manuals included;
- Accompanied by your order number or proof of purchase.
How to start a return
- Email support@overstockspot.com with your order number and the reason for the return.
- We'll reply with return instructions and the address to ship to.
- Pack the item securely and ship it back within 7 days of receiving our instructions.
- Once we receive and inspect the item, we'll process your refund.
Please don't ship anything back before contacting us — returns sent without instructions may not be processed.
Refunds
Refunds are issued to the original payment method within 3–5 business days after we receive and inspect your return. You'll receive an email confirmation when your refund is on its way.
For change-of-mind returns, the cost of return shipping is the customer's responsibility. If your item arrived damaged, defective, or incorrect, we'll cover return shipping — see below.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, contact us as soon as possible (and no later than 30 days after delivery) with your order number and a photo of the item. We'll arrange a replacement or refund, and we'll cover the return shipping.
Items we can't accept
- Items returned more than 30 days after delivery;
- Items that have been used, washed, assembled, or damaged after delivery;
- Items missing parts, accessories, or original packaging.
Questions?
Email us at support@overstockspot.com — a real person will get back to you.